STORE POLICY
PRIVACY
The pati capable e-store is committed to the privacy and security of its customers throughout the entire browsing and purchasing process on the website. During the purchase process, some personal data is requested. The greater the number of correct information, the better our possibilities of offering you a personalized service.
If you wish, you can purchase and request that your data be deleted, in accordance with the internet civil law (law 12,965/14) which guarantees the user the right to request the deletion of data. Customer registration data is not sold, exchanged or disclosed to third parties, except when this information is necessary for the delivery process or billing. Your personal data is essential for your order to arrive safely at your home, in accordance with our delivery time.
The pati capable e-store uses cookies and information from your navigation (browser session) with the aim of creating a profile of the public that visits the website and always improving our services, products and content. It is worth remembering that your data is recorded automatically, without human manipulation. We reiterate that pati capable jewelry does not share, rent, sell or lend any type of personal data of its customers to companies, associations and institutions.
The emails and telephone numbers provided are only used for contacts regarding purchases made on our website. There is no storage of information that is not necessary to complete the purchase. The use of the CPF is required by law for issuing invoices and shipping goods.
The credit card numbers provided are registered directly with PayPal. Only Paypal is responsible for verifying the online transaction, informing only whether the purchase is approved or not.
SECURITY
The pati capable e-store uses security procedures and systems to protect its members' data against risks such as loss or unauthorized access, destruction, use, modification or disclosure. All information collected about our customers is stored in a database separate from the system that supports our website. This makes it even more difficult for someone who contacts the pati capable e-store through the website to have access to this information. All employees of pati capable jewels and contracted companies that provide services to the website who have access to personal information are obliged, by contract, to maintain the confidentiality of the information and not use it in any other way than for pati capable jewels .
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We respect the confidentiality and security of your information. Therefore, personal data will not be disclosed to other institutions, except in compliance with orders issued by public authorities and to suppliers specialized in online purchase protections in order to fulfill your orders safely.
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The pati capable e-store reserves the right to inform the registered personal data of its customers to suppliers specialized in online purchase protections in order to fulfill their orders safely. In some circumstances, the customer may receive contact by telephone to confirm their registration data and safely approve their purchase.
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All photos presented on the website are the property of pati capable and their unauthorized reproduction is prohibited for any purposes.
REPAIR AND WARRANTY
If there are changes to the part, or damage resulting from improper handling of the product, such as damage caused by falling, impacts of any nature or contact with chemicals, the costs will be charged separately.
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In this case, the repair will only be carried out subject to budget authorization.
Pati creates and produces her jewelry in 18k gold or 950 silver or 925 silver. Our products are made with the best quality and purity materials available on the national and international market.
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Due to their malleability, gold or silver are materials sensitive to external aggression, which can alter their texture. The finishing of the jewelry can have a polished or satin surface, with a matte appearance.
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Time of use and impacts on the jewelry can cause signs of use on this surface, which are natural.
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Just like oxidation, silver in contact with air can cause a change in the original color of the jewelry. This change does not reduce the quality of the metal. It is a natural and superficial change, occurring to a greater or lesser extent depending on factors such as proximity to the sea, the pH of the skin, or the way in which the jewelry is stored.
​PAYMENT METHODS
Credit / Debit / PIX Card
PAYPAL
Offline Payments
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